Terms of service

Terms of Service

Last updated: [2 / 2 / 26]

Welcome to Distort Culture. By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully.

General Conditions

By using this website, you confirm that you are at least the age of majority in your country or have permission from a legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

Products & Availability

  • All products are subject to availability.

  • We reserve the right to limit quantities or discontinue products at any time without notice.

  • Product images are for illustrative purposes. Colours and details may vary slightly due to screen settings or manufacturing differences.

Pricing & Payments

  • All prices are listed in the applicable currency and may change without notice.

  • We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, or payment issues.

  • Payment must be completed at checkout. Orders will not be processed until payment is received.

Orders & Cancellations

  • Once an order is placed, it cannot be modified or cancelled after processing has begun.

  • We reserve the right to cancel any order suspected of fraud or abuse.

Shipping & Delivery

  • Delivery times provided are estimates only and not guaranteed.

  • Shipping delays may occur due to courier issues, customs processing, weather, postal strikes, or high demand.

  • Distort Culture is not responsible for delays once an order has been handed to the courier.

If tracking shows an order as delivered, it is considered successfully fulfilled.

Returns & Refunds

  • Returns are accepted within 14 days of delivery only, in accordance with our Returns & Refund Policy.

  • Items returned after 14 days, worn, used, or damaged may be refused.

  • Refunds are issued to the original payment method only.

Our Returns & Refund Policy forms part of these Terms.

Chargebacks & Disputes

By purchasing from Distort Culture, you agree to contact us first at support@distortculture.com before filing a chargeback or payment dispute.

Unauthorized chargebacks for delivered orders may be disputed with proof of delivery and acceptance of these Terms.

Incorrect Address

Customers are responsible for providing accurate shipping information.
Orders shipped to an incorrect address due to customer error are not eligible for a refund.

Intellectual Property

All content on this website — including images, logos, designs, and text — is the property of Distort Culture and may not be copied, reproduced, or used without permission.

Limitation of Liability

Distort Culture is not liable for any loss or damage arising from:

  • shipping delays

  • courier errors

  • misuse of products

  • circumstances beyond our reasonable control

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.
Changes take effect immediately upon being posted on this website.

Contact Information

For questions about these Terms, contact us at:
📧 support@distortculture.com